Explore the Heart of North Carolina as a Care Manager!

Location: Could be 50% travel in Alleghany, Ashe, Davidson, Davie, Forsyth, Guilford, Randolph, Rockingham, Stokes, Surry, Watauga, Wilkes, and Yadkin counties (Region 2).

Required an unrestricted drivers and practice license. Must be able to travel and make face to face visits to members in Region 2 counties.

Shift: This role follows an 8-hour day and a standard 40-hour work week. 8am-5pm EST Mon - Friday

Duration: 5 months, extension and/or conversion - possible but no guarantee

The day-to-day work includes developing, assessing, and coordinating holistic care management activities that support quality, cost-effective healthcare outcomes. The role may also involve creating or supporting personalized service plans for long-term care members and educating members, families, and caregivers about available services and benefits.

Team Interaction:
The role is part of a collaborative team environment with regular coordination and communication.
Work Environment:
This is primarily a remote role with face-to-face home visits with members. Occasional in-person team meetings. Could be > 50% travel
Team Culture:
The team has a collaborative working style focused on coordination, support, and quality member care.
Surrounding Team and Key Work:
This role works alongside Utilization management, Quality, Transition of care, care managers, coordinators, and navigators to support members across the care continuum.
Purpose of the Team:
The team’s purpose is to provide quality care management for members with complex medical needs while supporting effective and cost-conscious healthcare outcomes.
What Makes This Role Interesting:
This role offers the opportunity to make a direct impact on members with complex medical needs by helping ensure they receive thoughtful, coordinated, and effective care.

Requires a Bachelor's degree and 2 – 4 years of related experience.

Two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring and care management experience; Prior experience with geriatrics, gerontology, pediatrics, or human services.