Universal Health Services

UHS CLINICAL QUALITY REPUTATION, Accomplishments and Awards: We have a longstanding, independently validated and evidence-based record of providing quality healthcare services to patients and their families: • All UHS hospitals are fully accredited by independent organizations including The Joint Commission (TJC) and/or Commission on Accreditation of Rehabilitation Facilities (CARF), whose rigorous clinical assessment protocols are widely respected throughout the healthcare industry. Many facilities also hold advanced specialty accreditations. BEHAVIORAL HEALTH DIVISION • UHS BH facilities continue to routinely exceed the national average in TJC’s Hospital-Based Inpatient Psychiatric Services (HBIPS) scores while also receiving other laudable distinctions. • All UHS BH hospitals participate in CMS’ Inpatient Psychiatric Facility Quality Reporting Program (IPFQR) used by over 1,500 BH hospitals across the U.S. to measure a broad set of evidence-based clinical practices linked to positive patient outcomes and are published on CMS’ Hospital Compare website. UHS BH hospitals’ aggregated results regularly exceed national averages and the scores of its major BH multi-facility competitors. • In 2022, approximately 357,000 UHS BH patients completed anonymous patient satisfaction surveys. On a five-point scale (1 being low and 5 being high), UHS patients rated their overall satisfaction during this period at 4.4, with 91% indicating that they felt better after care. In 2022, 173 UHS Behavioral Health facilities with 931 distinct treatment programs captured evidence-based clinical outcomes measures for nearly 357,000 patients. UHS continues to expand its use of these tools to benchmark performance and enhance our patients’ quality of life. Overall, 80% of our participating patients experience statistically meaningful improvement on patient and informant symptom rating scales. ARKANSAS: BEHAVIORAL HEALTH HOSPITALS • Rivendell - Benton | Helping Children, Teens & Adults Age 4-60 • Pinnacle Pointe – Little Rock | Helping Children & Teens Age 4-17 • The BridgeWay – No. Little Rock | Helping Children, Teens & Adults Age 4-60