Clinic Nurse Supervisor

Clinic Nurse Supervisor

Title: Clinic Nurse Supervisor
Job Type: Clinical/Administrative
Employee Status: Full Time/Exempt
Reports To: Clinic Manager

Job Summary - The Clinic Nurse Supervisor is responsible for all activities that directly and indirectly support the delivery of medical care by providers of the Clinic. The primary responsibilities of the position are the day-to-day clinical operations of the Clinic, supervision of medical support personnel, direct patient care coordination, and management of quality assurance activities.

The Clinic Nurse Supervisor works under the direction of the Medical Director and reports to the Clinic Manager.

Principle Responsibilities
• Supervise medical support staff
• Responsible for daily clinical operations of the Clinic.
• Supervises all clinical support staff.
• Provides orientation training and ongoing training support to clinicians.
• Schedules medical assistants and nurses to match providers’ schedules.
• Develops and maintain Clinic nursing policies, protocols and best practice standards.
• Develop, maintain and improve standardized patient care workflows.

• Coordinate patient care
• Manages and monitor prescription refills, follow-up on laboratory tests and imaging studies.
• Triage patients with respect to the severity of illness/medical problem.
• Provides follow up on referrals to ER and other clinics.
• Submits Operation Access (OA) referrals and manages patient care coordination with OA
• Assists and supports volunteer providers.

• Manages the Quality Assurance (QA) program
• Provide primary support for Medical Director for the QA Program.
• Prepares and manages new provider credentialing packet for Medical Director and Medical Committee review.
• Report chart findings for Medical Director review.
• Provides overall management and supports for the Medical Director in the chart review process.
• Prepare documents as needed for the Medical Committee.

• Additional duties
• Champions the use of the EMR including training, optimal use of templates and EMR work processes, and clinical content.
• Manages medical equipment and maintains adequate medical supply levels.
• Assures the Clinic meets all cleanliness and infection control standards.
• Conducts annual performance reviews.
• Manage the Clinic in the absence of the Clinic Manager.

Qualifications and Experience and:
• Current California Registered Nurse license.
• Bachelor’s degree in Nursing.
• Experience preferred in ambulatory medical clinic setting.
• Supervision in a clinical environment.

Competencies
• Problem-solving, work collaboratively and individually as needed.
• Strong organizational skills, with strong ability to set priorities and manage multiple detail-oriented tasks.
• Previous work with ambulatory EMR.
• Technology proficient.
• Experience with software such as Microsoft Office Suite, Adobe Acrobat and Google Drive.
• Excellent written and verbal communication skills.

Salary commensurate with experience. Schedule flexibility, vacation and sick leave offered.