Clinical Support Specialist-RN - Chicago - Chicago, Illinois -

Permanent Nursing Job in
Chicago , Illinois

  • Employer: Malone Healthcare
  • Profession: Registered Nurse
  • Specialty: Nurse Education
  • Compensation: $70k - $90K

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Clinical Support Specialist-RN American College of Surgeons created a Surgical Quality Improvement program to improve surgical outcomes. This program is implemented in hospitals across the country. The CSS supports the onsite Surgical Clinical Review (SCR) and assists hospital in staying in compliance with program. Some SCRs are nurses, but not all. SCRs are employees of the hospital. Two to four years of experience working as a Registered Nurse with a Bachelors in Nursing (BSN) or equivalent required. Current RN licensure required. Office setting work required for position. • As part of the organization’s Quality Improvement Program’s clinical support team, this position provides expert clinical support to both clinical and non-clinical surgical clinical reviewers (SCRs) via phone calls, emails, as well as “ask a question” inquiries on clinical issues, data definitions and the registry. • Will be coordinating bi-weekly nurse conference calls and case studies, providing guidance and support to SCRs for the development and execution of hospital level quality improvement initiatives. • The clinical support team, which when fully staffed will be comprised of 8 specialists, work very closely providing initial and on-going training to SCRs; manage the SCR certification program while overseeing the implementation of the program at new hospital sites and providing coordination, holding webinars and handling day-to-day management of the participating sites/SCRs. • The CSS team collaborates on the writing, editing, implementation and management of all clinical educational content. • The CSS serves as an educational resource for internal and external audiences, providing clinical and administrative direction regarding protocols and procedures and identifies streamlining and process improvement opportunities to increase the effectiveness, efficiency while improving the workflow and satisfaction of SCRs in the field.

Job Requirements

Skills Required:

Office setting work required for position.

• Demonstrated clinical chart review and abstraction experience required.
• Demonstrated experience, efficiency, and have basic knowledge/understanding of the principles surrounding performance improvement, patient safety, and quality of care, database data entry and/or management, and statistical knowledge.
• Intermediate knowledge of Microsoft Office Products (Outlook, Word, Excel, and PowerPoint) and Internet skills. Advanced computer skills helpful
• Excellent verbal and written skills, the ability to interact with all levels of the organization, self-motivated, ability to prioritize work, meet deadlines and work independently and as a team in a fast paced environment.
• Two to four years of experience working as a Registered Nurse with a Bachelors in Nursing (BSN) or equivalent required. Current RN licensure required.


Chicago, Illinois

Employment Type



$70k - $90K


Malone Healthcare

Date Posted

Jan 14th, 2021

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