A registered nurse graduate of an accredited school of nursing with a current license in the state of practice. Prefer a minimum of one year of recent home health or hospice experience.
The Patient Care Manager Agency Supervisor is available at all times during the operating hours of the agency and participates in all activities relevant to the provision of hospice services, in the absence of the Branch Manager.
Report to: Hospice Branch Manager
Knowledge and Competency:
Must demonstrate basic knowledge of all procedures included in the Patient Care Manager/Supervisor job description. Must have the ability to follow instruction from the Branch Manager, and the physician. Ability to communicate effectively with physicians, managers, patients and employees. Must have the ability to impart knowledge and skills to others on their own level of understanding and must have the ability to effectively cope with patients, families and all others.
Maintains confidentiality of information relating to patient. Will discuss only those aspects necessary to care and treatment of patient with those directly involved in the patient’s care.
Job Responsibilities (includes but not limited to the following):
•Assists in taking referral and verifying orders with physicians.
•Directs and schedules case conference meetings.
•Assists with the competency performance evaluation on field staff.
•Maintains and adheres to agency policy/procedures and patient care policy manuals.
•Assists administrative staff in the establishment/review of policy and procedure manuals.
•Assists with orientation/in-service education programs for all field staff.
•Acts in the absence of the Branch Manager.
•Audits active and discharge charts for regulatory compliance.
•Ensures proper maintenance of medical records for regulatory compliance and in compliance with local, state, and federal laws.
•Assists Branch Manager in any response to any requests or inquiries from Medicare/Medicaid.
•Participates in in-service programs.
•Promotes hospice in the community.
•Stays informed about changes in Hospice, Palliative and End of Life Care and shares information with appropriate staff and administrative personnel.
•Assist with the review and evaluation of the hospice.
•Participates in “On Call” rotations when applicable.
•May be required to do intermittent visits following the RN job description, when applicable.
•Other duties as assigned by the Branch Manager.
•50% office and 50% field work
Physical Demands: Must be able to complete all physical demands of the job, which may include, but not be limited to: the ability to lift and transfer patients, carry supplies, and read 12 point or larger typewritten print. Have corrected vision and hearing within normal range and have manual dexterity with normal range of motion of all extremities. May be requested to work weekends, holidays, and occasional overtime. Must be able to work alone without usual support systems immediately available in acute care settings. Must have the ability to deal with abrupt schedule changes and to maintain objectivity in coping with the stress of working with acute, chronic and terminally ill patients.
Licensed RN in MO required
Minimum 1 yr Hospice or Home Health Experience Required
Minimum 1 yr Supervisory Experience Required
3yrs Supervisory Experience, Preferred