Pharmacist -Medication Therapy Management (MTM)

The role of the MTM Pharmacist is to deliver telephonic medication therapy management (MTM). Effective delivery of this Health telephonic based MTM service directly results in improved member care through the identification of medication related problems followed by the coordination of the resolution to these problems.

This is accomplished by telephonically performing medication reconciliations with high-risk members and communicating (both verbally and written) medication related problems to members, caregivers, and prescribers.

The MTM Pharmacist interacts successfully with patients, prescribers, nurse case managers, clients, and internal resources to identify member-specific treatment plans based on nationally recognized treatment guidelines to help the member attain their health-related goals and help them on their path to better health.

Pharmacists will also be trained to use the innovative skill of behavioral modification and interviewing, which are key drivers to positively impact patient health outcomes

Previous pharmacy experience delivering MTM, specifically using the Outcomes MTM Connect platform.

Previous call center experience